World Cup 2022: India app Jio Cinema sorry over buffering World Cup livestream
After users complained about the “poor quality” of its broadcast of the 2022 FIFA World Cup’s opening match, an Indian app issued an apology.
The Indian mega-sporting event will be streamed live by Reliance Jio.
On both its website and its flagship Jio Cinema app, the company made the stream freely accessible.
But displeased fans claimed that it “ruined” their World Cup experience because of its poor quality.
At Al-Bayt Stadium in Qatar, the tournament’s opening ceremony took place on Sunday.
Several viewers reported experiencing lags in the livestream as the first game between hosts Qatar and Ecuador began. The game was won by the visitors 2-0.
A presentation’s space
Owned by Indian tycoon Mukesh Ambani, Jio Cinema was quick to apologise to users for the inconvenience that its app had caused and suggested that users update their apps for a better experience.
But throughout the game, problems with the broadcast persisted for viewers.
Jio Cinema tried to lighten the mood with a meme from the TikTok app as fans vented their frustration on Twitter.
Fans weren’t impressed, though.
“The stream is sluggish.” Even the opening two goals of the 2018 FIFA World Cup eluded me, someone posted. Really dissatisfied”
Many others expressed the wish that the broadcast rights had gone to some other tried-and-true rivals. Others hoped that the app’s flaws would be resolved before the remainder of the competition.