Deep Sen’s Journey of Leading Digital Transformation and Innovation in the FMCD Industry

Deep Sen is a conductor orchestrating the symphony of digital transformation in the fast-paced realm of Consumer Durables (FMCD). As the General Manager of IT & Digital Experience at Kohler Co., Deep is at the helm of a revolution, leveraging technology to redefine consumer experiences and operational efficiency. He is a data & result-oriented professional with a profound passion for leveraging technology to drive business value at scale.

Deep Sen holds a Bachelor of Engineering (BE) and a Master of Business Administration (MBA FT) from Purdue University, USA. Deep’s academic background, a blend of engineering and business, provides him with a holistic perspective. This combination of technical prowess and strategic thinking is rare and invaluable in today’s digital age.

Deep’s 16-year journey, a testament to his versatility and strategic acumen, is a story of evolution from a software developer to a visionary executive. His early years at Infosys laid the foundation, equipping him with a deep understanding of the IT ecosystem. However, it was his stint at Whirlpool Corp that truly shaped his career trajectory.

The 3 years Leadership Development Program at their Headquarters in Michigan, USA, along with a challenging role in Innovation & Competitive strategy, truly exposed him to not only different facets of IT along with embedding leadership skills but also enabled the Innovation mindset. From there on, Deep’s journey in the IT sector was marked by progressive responsibilities and notable achievements; where after 10 years of stint in the US, he relocated back to India, heading the entire technology application portfolio for India & Southeast Asia markets and truly ensuring digital footprints across the business functions for these markets. There, he was immersed in a crucible of digital transformation, steering large-scale projects and crafting long-term technology roadmaps for the markets & region.

At present, Deep is working as General Manager, IT & Digital Experience Kohler, where he drives digital excellence and spearheads transformative agenda to improve consumer experiences. Here, his mandate is to steer the organization towards a digital future by pioneering value-creation avenues through digital tools and processes.

What sets Deep apart is his unique ability to bridge the chasm between IT and business. He doesn’t merely view technology as a tool; he sees it as a catalyst for innovation and growth. His focus on enhancing consumer experiences is a clear indicator of a leader who understands that technology is not about internal efficiency alone but about creating value for the end user.

His recognition as a 40 under 40 India 2024 leader by World Brand Affairs further underscores his innovative spirit and significant impact.

Looking ahead, Deep envisions a future where IT is not just a support function but a strategic partner & Trusted Advisor having a seat in the CEO’s office. He advocates for a proactive role for IT where the core principle should be to drive innovation and create new opportunities for Technology intervention while moving away from the traditional order-taking role. This vision is not just aspirational; it’s a practical roadmap for businesses navigating the complexities of the digital landscape.

As the FMCD & other industries continue to evolve, Deep’s influence will undoubtedly shape their growth trajectory.